CONNECT: Fermax 4G arrives: comprehensive mobile connectivity
The digital transformation of intercom and video intercom systems is leaving behind solutions based solely on the local network. Fermax has taken a significant leap forward with CONNECT 4G , an outdoor panel that comes standard with a 4G SIM card and enables advanced monitoring and call forwarding services without depending on each home's router.
FERMAX 4G system architecture
CONNECT 4G consists of two modules attached to the board:
- DUOX PLUS amplifier (audio + video)
- CONNECT module (4G gateway)
Both are connected by a flat cable and share the same DUOX PLUS bus with two non-polarized wires , so the electrical installation is identical to that of a standard panel; the only difference is the integrated 4G output that sends events safely to the outside.
The 4G SIM comes factory-activated and sealed , with no monthly fees for the community or the installer; Fermax covers the data quota, simplifying maintenance and avoiding operator management.
Key hardware specifications
| Element | Technical details |
|---|---|
| Camera sensor | 1/3" color CMOS, 720p (1080 × 720), 25fps, H.264 |
| Viewing angle | 120° H / 80° V, fisheye correction, digital zoom Pan & Tilt |
| Lightning | White LEDs – night vision at 0 lux |
| Audio | Independent adjustment of street-housing volume and vice versa |
| Bus | DUOX PLUS digital, 2 wires |
| Mobile network | Non-removable 4G SIM (tamper-proof) |
Connectivity services
-
Universal call forwarding to mobile
- Available for any DUOX PLUS monitor or phone—even models without Wi-Fi—thanks to the board's 4G gateway.
- Remote opening and real-time notifications from the Blue by Fermax app or compatible third-party apps.
- OTA firmware updates keep your installation up-to-date without on-site visits.
MyCONNECT: predictive maintenance for the installer
Fermax offers the MyCONNECT portal, where the installer registers each panel by scanning the QR code on the amplifier and can:
- Geolocate all your facilities, with a detailed inventory.
- Monitor status in real time and receive incident alerts.
- Perform remote diagnostics and resets, reducing travel.
All traffic is encrypted and protected by credentials; the SIM is sealed to prevent misuse.
ProFermax: your strategic ally
To make the most of the Fermax ecosystem, ProFermax acts as an official distributor specializing in solutions for professional installers and technicians. Through its online platform, it offers immediate stock of the CONNECT 4G range, pre- and post-sales technical support, and training that facilitates the commissioning and maintenance of any DUOX PLUS installation. It also centralizes logistics and manages guarantees so professionals can focus on what matters: delivering safe, on-time projects with the confidence of direct, specialized support.
Security and compliance
Communications are GDPR- compliant, and data is processed on European servers. The SIM card cannot be physically removed, reducing the attack surface and preventing card-spoofing fraud.
Advantages over traditional Wi-Fi solutions
- Independence from your home network – if a neighbor's router is down or disabled, forwarding continues to work via 4G.
- Unified community coverage – a single gateway for all homes.
- Zero operating costs – Fermax covers your data plan, eliminating extra fees.
- Cloud maintenance – OTA firmware and remote diagnostics reduce customer service time and costs.
Deployment considerations
- 4G Coverage : Before installing, it is advisable to check the mobile signal at the portal.
- Registration : After mounting the board, the installer must activate the installation in MyCONNECT to enable the services.
- Call forwarding plans : There are free and paid options; in communities with high call volumes, the "Infinity Call" option may be of interest.
Conclusion
CONNECT 4G positions Fermax as a benchmark in "always-on" intercoms : an outdoor panel that combines the simplicity of the DUOX PLUS bus with the ubiquity of the mobile network. For the installer, it means fewer trips and a source of recurring services; for the user, it means peace of mind and access from anywhere. A logical step toward more secure, efficient, and truly connected buildings.
If you're planning a community intercom upgrade or want to offer added value to your customers, CONNECT 4G deserves a priority place on your list of solutions.